Templafy offline

How does it work?

Client Admins can determine, on a folder level, which templates and assets should be made available offline. All files in these folders are then synchronized to the end-user's PC by the Templafy Desktop client.

The offline feature can also be targeted at specific user groups inside the organisation.

Offline files download location

Offline files are always downloaded to %LocalAppData\Templafy\OfflineContent. 

If the internet connection is interrupted while synchronizing, the files already downloaded to the ~OfflineContent folder will still be used when the synchronization resumes. 

Logic to determine to go offline

1. When the Templafy Task pane starts, it will try to make a call to [tenant].templafy.com. If successful, it knows it is online and will open Templafy in online mode. If not, it will start Templafy in offline mode.

2. When a user is navigating the Templafy user interface, and Templafy gets a “not online” status code, then Templafy shows 'Switch to Offline mode'.

3. If the user goes to 'settings' and selects 'Go offline', Templafy saves a 'ForceOffline' flag to the registry, and then step 1 & 2 are skipped.

For all this to work Offline content must be synchronized and available for the end user (this is why we have a `%localappdata%\Templafy\OfflineContent` folder). 

When are offline files synchronized?

Files are synchronized by Templafy Desktop when this runs. Which i:

It will be synchronized at latest with

• At startup / reboot of PC
• Between Midnight and 1:00 AM local time in the night if the PC is on
• As soon as the PC wakes up after 1:00 AM local time
• As soon as the User logs in to Windows
• When the user right clicks update on Templafy Desktop icons and select "check for updates"

Network throttling

When synchronizing content to the end-user's PC, the Templafy Desktop carefully manages not to overload the client network via network throttling.

 Pre-requisites for working offline

• Templafy Desktop version 1.5.0.302 or higher.
• Add-in version 5.3.0.430 or higher.
• Offline feature enabled by Templafy implementation partner.
• Template folders marked as 'available offline' by client organization Admins.
• Offline enabled for a usergroup