Technical FAQ

General

• Templafy Product Rebrand
• UI Difference between Templafy One and Templafy Hive
• Introduction to Templafy Platform
• Templafy glossary
• Which devices does Templafy work on?
• Which browsers does Templafy support?
• See all 9 articles

Templafy Support

• How to sign up as a user on the Templafy Knowledge Base
• How to submit a support ticket to Templafy Support
• How to submit a maintenance request to Templafy Support
• Support channel changes - FAQ

Authentication

• How to setup SSO with ADFS
• How to setup SSO with OneLogin
• How to setup SSO with Microsoft Entra ID - SAML2
• Templafy SAML2 Signing Certificate Change
• How to set up SCIM with Azure AD - Templafy OpenID Connect (Templafy One)?
• How to set up SCIM with Azure AD - Templafy SAML2 (Templafy One)?
• See all 9 articles

Templafy Desktop

• Templafy Desktop Client 2.5
• Templafy Desktop Client
• Templafy Desktop for server mode
• What is the Templafy User onboarding flow?
• Deployment of applications (Add-ins) and fonts to local desktops

Add-ins

• VSTO add-ins
• Web add-ins

Email Signature

• AIP default labeling and Templafy Email Signature

Integrations

• DAM integrations
• Salesforce integration
• SharePoint integration
• Templafy API

Software upgrades

• How to check which version you're running
• How to upgrade to newest software versions

Backup and restore

• Scheduled backups on Templafy tenants
• How to use backup/restore functionality
• Best practices for maintaining production and UAT Templafy tenants