Technical FAQ
General
- Introduction to Templafy Platform
- Templafy glossary
- Which devices does Templafy work on?
- Which browsers does Templafy support?
- Compatibility between Templafy Desktop Host, Templafy Desktop Client and VSTO add-in versions
- Templafy Add-ins side by side: PC, Mac and Office online
Templafy Support
- How to sign up as a user on the Templafy Knowledge Base
- How to submit a support ticket to Templafy Support
- How to submit a maintenance request to Templafy Support
- Support channel changes - FAQ
Authentication
- Templafy SAML2 Signing Certificate Change
- How to set up SCIM with Azure AD - Templafy OpenID Connect (Templafy One)?
- How to set up SCIM with Azure AD - Templafy SAML2 (Templafy One)?
- How to setup SCIM for OneLogin (Templafy One)?
- JsonWebToken (JWT) - How it works Templafy One
- Authentication methods (How do Users access Templafy?)
Templafy Desktop
- Templafy Desktop Client
- Templafy Desktop for server mode
- What is the Templafy User onboarding flow?
- Deployment of applications (Add-ins) and fonts to local desktops
Add-ins
See all articles and sectionsEmail Signature
See all 1 articlesIntegrations
See all articles and sectionsSoftware upgrades
See all 2 articlesBackup and restore
- Scheduled backups on Templafy tenants
- How to use backup/restore functionality
- Best practices for maintaining production and UAT Templafy tenants